Trace services

Service of computer equipment

We provide full life-cycle support for hardware from various vendors.

Hardware support and service services cover the full range of proven preventive and diagnostic services, troubleshooting and repairs on both hardware and software.

Servicing of computer equipment includes:

fault diagnosis,
delivery and replacement of components
reconfiguration of the system if necessary,
data protection and transfer,
testing,
and advice on the appropriate use of the equipment.

In order to successfully service computer equipment, it is important that it is carried out regularly and professionally, and that high-quality spare parts and software accessories are used.

This ensures that your computer equipment will always work optimally, without interruptions and with minimal risk of data loss.

Servicing of computer equipment may be tied to a maintenance contract. Customers with a maintenance contract have priority in servicing and thus greater responsiveness.

Opinions of our customers

“We are satisfied with the Trace WMS system, as in the very first year of usage, we have achieved results that only a few companies can boast of, and those are usually much more experienced in warehouse operations. During the annual inventory in the warehouse, there were no discrepancies, which completely surprised me, as until this year, I believed it to be a myth, something unattainable. However, this is just further evidence that we have truly designed the warehouse workflow system very well.”

Primož Mavrič

Prokurist podjetja Solchem

For us as a manufacturing company, it is very important that Trace BS d.o.o. is not just a service or support provider, but a flexible partner that understands our needs and the specifics of our production.
This flexibility, understanding of our needs, and quick response to our requirements are what have connected us as partners for the past ten years.

Goran Tomović

direktor podjetja Grah

With Trace.WMS, we have saved a significant amount of money, as it has eliminated material losses, inventory discrepancies, and production losses. The investment paid off extremely quickly.