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Trace Customer Portal

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Trace Customer portal

Aimed at improving communication and interaction between the company and its customers

Trace customer portal

The module allows customers to access certain features and information relevant to their engagement with the company.

Trace Customer portal is a Trace Solutions software module designed to improve communication and interaction between the company and its customers.

This module allows customers to access certain features and information relevant to their engagement with the company.

Customer registration and registration:
Customers can create their user accounts and log into the portal. This gives them access to their personal data and other functionalities tailored to their needs.

Bill and Payment Review:
Customers can check their current and past bills, payment status, invoices issued and payment details. This gives them better control over financial transactions and makes it easier to track payments.

Customer support:
The Customer Portal may also include features to provide customer support, such as access to frequently asked questions and answers, the ability to send messages or open support requests.

Ordering products or services:
Customers may use the portal to place orders for products or services. They can check product availability, view price lists, track order status and track deliveries.

Track project progress:
If the company is carrying out projects for customers, the Customer portal can give customers access to information about the progress of the project. This may include schedules, progress reports, documentation and communication between clients and project team members.

Downloads and documentation:
The portal allows customers to download important documents such as invoices, contracts, technical instructions, warranty documents, etc. Customers can also submit their own documents, such as claims, declarations or documentation related to orders.

Personal settings:
Each customer has the option of managing their personal data and settings in the portal. This includes changing contact information, communication preferences, notification settings and other related information.

Advantages
Frequently Asked Questions

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Opinions of our customers

“We are satisfied with the Trace WMS system, as in the very first year of usage, we have achieved results that only a few companies can boast of, and those are usually much more experienced in warehouse operations. During the annual inventory in the warehouse, there were no discrepancies, which completely surprised me, as until this year, I believed it to be a myth, something unattainable. However, this is just further evidence that we have truly designed the warehouse workflow system very well.”

Gregor Mavrič

Gregor Mavrič

Direktor, Solchem
They trust us
Get in touch

Opekarniška cesta 5
2270 Ormož
Slovenija, EU

Phone: +386 (0)2 741 17 61
E – mail: info@trace.si